Wilson James is pleased to announce that in January 2010 it was awarded NSI Guarding Gold approval.
The National Security Inspectorate (NSI) is the leading approval and certification body that provides inspection services for the UK’s security and fire industries. Wilson James joins the ranks of many of the UK’s leading security providers who are also approved to NSI Guarding Gold level. Under the inspection scheme, companies are required to provide evidence of their ability to:
·
meet the highest business performance standards
·
meet all relevant British and European Standards for technical performance
·
security screen all relevant staff
·
provide a high level of staff training and supervision to industry best
practice standards
·
meet the industry specific ISO 9001:2008 Quality Management System Standard
·
demonstrate a long term track record of performance and evidence of
reliability and stability
·
Companies also need to be comprehensively insured to protect their customers and
are inspected every six months by professional auditors. Inspection also
includes site visits at random intervals to ensure consistency of service.
The driving
force behind Wilson James becoming an NSI Guarding Gold approved company is that
it allows the quality of our service delivery at specific customer sites to be
independently tested under the newly-launched NSI Contract Quality Marque
scheme.
Andrew White,
Chief Executive, NSI, stated “I am delighted that Wilson James has achieved NSI
Guarding Gold approval, which can only strengthen their resolve to deliver high
standards in the security sector. We are pleased Wilson James has chosen NSI
approval, providing assurance to their customers that they provide a premier
service. Out of the Infologue.com Top 20 UK guarding companies, Wilson James are
the twelfth to receive NSI approval, collectively accounting for 70% of the
guarding market by turnover.”
NSI CONTRACT
QUALITY MARQUE
Wilson James is
a keen supporter of the new NSI Contract Quality Marque (CQM). The marque aims
to recognise individual contracts which excel in the level of quality and
service they provide to customers and staff alike. The CQM assessment process is
very stringent, focusing not only on the robustness of the suppliers’ processes,
procedures and management capability but on Security Officers’ working
conditions, pay and benefits. It is frequently these softer issues which
contribute greatly to staff motivation, increased job satisfaction and result in
significantly better on-site performance – the bedrock of contract quality. We
are commencing with the independent assessment of a number of pilot customer
sites in February 2010.
Wilson James Website
National Security Inspectorate Website
Posted by
Alex Stocking - 4 February 2010
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