The control room team working at Gunwharf Quays, Portsmouth, won the South East BSIA Security Personnel Award for best use of technology. The team have been instrumental in ensuring that new technologies have been used effectively to tackle criminal activity.  By using CCTV, digital radios and Vehicle Identification Number (VIN) recognition technology, security teams were able to stop the distribution of counterfeit money and help the police recover over £2,000 of fraudulent money.

 By coordinating new technologies with traditional security services the team has helped manage a number of incidents to a safe conclusion.  In addition to this they are continually trialling the latest technologies such as computerised bollard entry systems, ensuring a safe environment for business owners, residents and shoppers.

Another MITIE winner was Dominic Elliott who won the North West Security Personnel Award for service to the customer.  Dominic’s continued professionalism and high standard of work at the Marks & Spencer store in Warrington, Cheshire has not only helped reduce crime, but ensured a coordinated approach amongst security and store employees. 

Initially starting as a relief officer in store, after four years of service Dominic has progressed to be the most senior officer within his team.  His initiatives have helped to significantly reduce the number of thefts from the store as well as working successfully with police to stop fraudulent credit card transactions. 

Commenting on MITIE’s recent award success Jeff Flanagan, Managing Director said, “The BSIA Awards recognise the excellent work and vital contribution that employees within the security industry are making across the country. Both these awards are a testament to our teams who are always looking to deliver outstanding service to our clients.”

MITIE Website

Posted by Tracy Loans 26 February 2010